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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Sourced from Mount Gayo in the Aceh Province of Sumatra, this full-bodied, medium-dark roast coffee delivers rich flavors of cocoa and warm spice, shaped by the region's tropical climate and fertile volcanic soil. Grown at high altitudes and carefully selected for quality, every sip reflects the unique terroir of one of the world's most celebrated coffee-growing regions.
This Fairtrade and Organic certified coffee supports sustainable farming practices and empowers local smallholder farmers. Part of the Cafédirect Group, a certified B Corp and social enterprise, Grumpy Mule reinvests profits to help coffee-growing communities thrive. Roasted with precision in Meltham, Yorkshire, it ensures a consistently kick-ass cup. The packaging is recyclable, and the company follows a science-based plan to achieve net zero emissions by 2040.
Perfect for use in a wide range of brewing methods, use 2 heaped dessertspoonfuls per cup for best results. For espresso machines, a fine grind is recommended.
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