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Every order ships free — simple, transparent, and stress-free.
Free Delivery in the UK 🇬🇧
From our warehouse to your door — track every step of the way
We ship worldwide with care
Confirmation email sent instantly
Picked & packed with care
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Enjoy your purchase!
Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Luxuriously creamy and expertly crafted, Hotel Chocolat's Vanilla White Hot Chocolate Sachets deliver a barista-grade drinking chocolate experience at home. Made with 36% pure white chocolate and real Madagascan vanilla, each sachet creates a rich, smooth, and aromatic beverage perfect for a mid-afternoon treat or a comforting evening indulgence. The finely grated chocolate flakes dissolve effortlessly, ensuring a velvety texture every time.
For the ultimate experience, use with the Hotel Chocolat Velvetiser System: simply add one sachet to the machine with your choice of dairy or plant-based milk, press the button, and let it create a perfectly blended, silky-smooth drink. Alternatively, heat milk on the stove until steaming, whisk in the chocolate off the heat, and gently warm until fully melted—avoid boiling to preserve the delicate flavours.
Made according to Hotel Chocolat’s 'more cacao, less sweet' philosophy, this vanilla white hot chocolate offers a more authentic and satisfying taste. Every batch uses 100% Engaged Ethics cacao, reflecting the brand’s commitment to authenticity, originality, and ethical sourcing.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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